Privacy Policy

Last updated: October 2026

This Privacy Policy describes how Nunoi ("we", "us", or "our") collects, uses, and protects your personal data when you use our service at nunoi.app.

1. Data Controller

The data controller is Fler s.r.o., Company ID 29379946, VAT ID CZ29379946, registered office Vysoká 534/12, 639 00 Brno, Czech Republic, operating the Nunoi service at nunoi.app. For privacy matters, contact us at hello@nunoi.app.

2. What data we collect

3. Your uploaded photos

This is our most important commitment: Photos you upload to Nunoi are used solely to generate your requested image or video. We do not store your original upload photos beyond the time needed for processing. We do not share, sell, license, or use your photos for AI training, advertising, or any other purpose. Your products are yours — we treat them with complete confidentiality.

4. Generated content

The images and videos generated by Nunoi are stored in your personal library on our servers so you can access them. You can delete them at any time. We do not use your generated content for any purpose other than serving it back to you.

5. Almanach (shops connected to Fler)

If you connect your Fler shop, Almanach prepares weekly content for your social media with the help of Marta, our AI editor. To do this we:

Your catalogue data, reviews, photos and texts are processed by AI models from Google to write posts, check facts and create illustrations. The issue cover is drawn by a Recraft service from a text brief (see Third-party services). Marta is an artificial intelligence. The posts, illustrations and ideas she prepares are generated by AI; please review them before publishing. Almanach usage data is kept for up to 24 months; other data as described in Data retention. If you disconnect your shop, no new issues are created. You can ask us to delete your Almanach data at any time at hello@nunoi.app.

6. Connecting Instagram and Facebook

You can connect your Instagram account or Facebook Page to Nunoi. You can then publish the posts Marta prepares for you in Almanach with a single tap, and Marta can see how they are doing. Connecting is optional. You switch it on yourself by logging in with Instagram or Facebook, and you choose which accounts we get access to.

7. Legal basis for processing (GDPR)

We process your data on the basis of: (a) contract performance — to provide the service you signed up for, including Almanach; (b) legitimate interests — to maintain security, prevent fraud and improve the service, including measuring how Almanach is used; (c) your consent — for any optional communications.

8. Data retention

We retain your account data for as long as your account is active. Generated images are stored until you delete them or close your account. You can request complete data deletion at any time by contacting hello@nunoi.app.

9. Your rights (GDPR)

As an EU resident you have the right to: access your data, correct inaccuracies, request deletion, data portability, and object to processing. To exercise any of these rights, contact us at hello@nunoi.app. We will respond within 30 days.

10. Third-party services

We use Google (for optional Sign in with Google), Meta Platforms (Instagram and Facebook, if you connect them), Stripe (for payment processing — they never share card data with us), and, for AI generation of text, images and video, services from Google, OpenAI and Recraft and other AI model providers, which we use through specialised platforms for running these models, such as Atlas Cloud. Some of these providers process data outside the European Union, mainly in the USA. Each has their own privacy policy. We share only the minimum necessary data with each provider.

11. Cookies and local storage

We use only essential session cookies necessary for login functionality. We do not use tracking or advertising cookies. Some pages store small preferences in your browser's local storage, for example whether you have already seen the Almanach welcome animation or which steps of a tip you have ticked off.

12. Changes to this policy

We will notify registered users of any significant changes via email. Continued use of the service constitutes acceptance of the updated policy.
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